5 Tips for Getting Positive Reviews

Apartment Reviews,Apartment SEO®
Consumer,Reviews,Concepts,With,Bubble,People,Review,Comments,And,Smartphone.

The struggle is real when you’re trying to up your star rating. Don’t fret just yet! Read our tips and make the most out of your negative and positive reviews!

TIP 1: ASKING 

Just ask! It might sound straightforward, but by asking your residents for a review after tours, move-outs, or maintenance visits, you are more likely to have them follow through. Being face-to-face allows you to personalize how you ask for reviews and opens the line of communication with your residents. 

TIP 2: REVIEW THE AREA 

Making space for current and future residents to easily access your review platforms will encourage people to leave more reviews. For example, if you have a community coffee area, why not turn it into a review station too? If your community already has a business center, you can also make the home page of every browser a review site for easy access.

TIP 3: REVIEW CARDS

Handing out business cards with information on all your different review platforms can act as a reminder for your residents to share their experiences. By giving these cards out after good interactions or maintenance visits, you can boost your odds of getting more positive reviews.

TIP 4: SOCIAL MEDIA

Utilizing social media could be the key to putting the spotlight on residents that choose to rate your community. By reposting positive reviews, you are not only promoting but also encouraging them from your residents. Platforms such as Facebook, Instagram, and Twitter can be a gateway to a quick and easy way to leave reviews.

TIP 5: STAR SERVICE

Putting your best foot forward when it comes to customer service is vital for any business. At the end of the day, you want your residents to feel they can come to you with any problems they might have. By welcoming current and future residents, responding to their needs, & following up, you are creating a positive living experience that will encourage 5-Star reviews naturally. 

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