Turn Your Reviews into Revenue®
One of the single most important assets for any company is their reputation. In the multifamily world – maintaining a positive online reputation is crucial because where people choose to live is such a personal decision. With our reputation package specifically designed for apartment communities, ApartmentSEO® is experienced in responding to comments in a way that drives your star ratings up while helping your business rank higher. You can’t afford to ignore your online reputation because it’s a form of providing exceptional customer service. Team up with ApartmentSEO® and Turn Your Reviews into Revenue®!
- Respond to Reviews, Social Media Comments and Google Q&A
- Fair Housing Trained
- Custom Responses tailored to your brand
Resident Survey Campaigns
Learn about your resident’s concerns and address them before they leave actual negative reviews with ApartmentSEO®’s custom survey campaigns. These are customizable, tailored to your brand and helps keep your brand in control of its online reputation.
- Overall Satisfaction
- Move in/Move Out
- Maintenance Work Orders
ApartmentSEO®’s Reputation Reports are designed to give the insight needed as well as recommendations on how to improve your online reputation. Our technology identifies key words or phrases with sentiment and text analytics that help recognize the most common resident concerns. So sit back, relax and let us do all the work for you!
- Sentiment and Text Analysis
- Average Star Rating and Response Rate
- Location Comparison
Reputation Report Card
ApartmentSEO® focuses on Local Brand Visibility (LBV) which is a combination of the most important KPI’s connected to reviews, social media activity, listings, search and many more! Basically, a grade C or lower is considered poor. Find out what your current reputation score is by clicking the link below