If you haven’t yet switched to an online portal, now is the perfect time to do so. We get it, there is something unique about collecting rent checks in person and filing a maintenance request when stopping by the office, but now more than ever, the less in-person interaction you have, the better. An online portal is a great way to assist your residents and provide them with the resources they need while simultaneously avoiding in-person interaction. Keep reading to discover more about the benefits of an online portal.
No More Trips to the Bank
Tired of running all those checks to the bank? An online portal removes this necessity and makes rent-paying easier than ever. Plus, this is more convenient for your residents since many people don’t carry checks anymore.
Reduce Phone Calls and Office Visits
A majority of the calls that come into your office can be handled online with a resident portal. Things such as maintenance requests, rent payments, and personal information can all be viewed and edited with the click of a button. By utilizing this excellent platform, you can free up your time to focus on more important things like leasing and ensuring satisfaction!
Increase Transparency
When someone questions their monthly bill or status of a work order, they can simply view the online portal; this will track everything down to the cent as well as the hour when things are completed.
Have an Edge Against the Competition
If someone is deciding between two different apartment home communities and one has an online portal, and the other doesn’t, it could be the determining factor! Most people love the convenience and quickness of this technology, and an online system offers both.
Now that you know about the benefits of an online portal, it’s time to make the switch. Know of any other added benefits? Share them with us in the comments below.
